Shipping & Delivery
Shipping
Shipping will usually take 1 to 3 business days within main metro areas in New Zealand. Please note that rural addresses can occasionally take an extra 2-3 days for delivery.
Please note - our freight partners currently experiencing significant delays during this busy time of the year.
We do apologise in advance if your parcel has been affected and will keep working actively to resolve/update you on any enquiries.
|
Method |
Shipping Rate |
|
Standard Shipping |
$7.95 |
|
Auckland Click & Collect |
FREE |
| Standard Shipping on orders over $110 | FREE |
Click and Collect
Brolly Sheets is solely an Online Retailer and due to Health and Safety risks, our warehouse is not open for browsing. We do however, offer FREE Click and Collect services to local customers.
Click and Collect is open Monday - Friday between 9am - 3pm through our warehouse entrance. Please remember to bring ID with you.
PLEASE NOTE: Click and collect is not available on public holidays.
We are located at 19B Orbit Drive, Rosedale, Auckland North Shore.
--
Click and Collect hours vary over the Christmas break:
Christmas Eve: 9 am – midday
Non public holidays – normal hours: 9 am to 3 pm
--
Click and Collect Steps:
Step One: Order online as usual.
Step Two: Select Click and Collect as a delivery method at checkout.
Step Three: Wait until you get an email/text saying that your order is ready for collection. This is generated when we pack your order. Please do not come to collect before this, as your order will not be ready. Most of the time, orders before 2pm will be ready the next day.
Step Four: Park at the Brolly Sheet guest carpark. If full, stop outside the warehouse door.
Step Five: Head to our warehouse with your order confirmation to collect your items.
Please phone our customer service team on 0800 276 559 for product enquiries.
Courier Service
We use NZ Post and a signature is required. If you are not home they will leave a card for you to organise a redelivery time.
Delivery to a Post Office Box
Your parcel will be delivered to a Post Office Box with Non-Expedited delivery only.
Tracking courier items
You will receive a tracking number in your shipping confirmation email which you can use to track your order at www.nzpost.co.nz
Rest of World
If you are located outside of New Zealand ,please select from one of our international sites below.
Australia - www.brollysheets.com.au
Independently You (special needs and cerebral palsy) www.IndependentlyYou.com.au
If you are located outside of Australasia, please email us at info@brollysheets.com for a shipping quote.
